Confronted with this unprecedented velocity, scope, and complexity of change, senior leaders of organizations face challenges:
Organizations resist change, processes institutionalize yesterday’s environment, people are rewarded to do what they do today better. Unlike economics, even technology, demography is destiny. Unfortunately, many leaders encounter people, policies, and processes that are victims of change blindness, the belief that demographic change is too far in the future to matter or that ultimately all older people will behave as their parents did decades before.
Technological change, combined with rapidly evolving demographics and consumer behaviors, are individual global shifts, and that together are simply too big for any one organization to practically understand.
Translating demographic and technological transition into practical and actionable strategy requires a diversity of talents, methods, insights, and experience that few companies maintain.